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Milan Petrovic
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Archive for November, 2009

When you are facing challenge of self-education, it may be hard to find time to read books or attend to seminars. But don’t give up.

Instead, think of how much time you spend commuting or driving. When you are driving, do you listen to music or the radio? Do you have an ipod you could use during your commute?

If you manage to listen to anything, you could as well, and as easily, listen to personal growth audiobooks, including time management lessons or other inspiring self improvement tapes or CDs. Just keep them on. Not only will you learn, but you will also feel energized after being in a company of those inspiring speakers.

For instance time management advice is not to difficult to comprehend. It typically does not require intense thinking or research to understand. What is much more important is how much those time management principles and techniques become a part of you, how deeply they penetrate into your mind. This is why learning in small bits over an extended period of time, with each of those bits repeated a few times, will beat the effect of any intense time management seminar.

Listening to educational audiobooks in your car seems to be a small change in your habits. Yet, those ten minute pieces will add up fast. Over a few months you will have a dozen of books deeply imprinted in your mind. The words of wisdom from the time management speaker will become a part of your inner voice. If you keep doing this over those months, even without any books or time management seminars, you will be much more ahead in your time management than 90 to 95 percent of people around you.

For optimal learning, it is generally recommended, and my personal experience support that, that you come back to the same audiobook for at least 5 times.

We persuade when we achieve that someone believes, wants or does something that we wish. But it is not necessary to confuse persuasion with obedience, since the persons go so far as to be persuaded when for their own thoughts and feelings they go so far as to accept proposals, suggestions or foreign reasonings. To be persuaded is to want really what other wants.

Also in the companies the emotions are contagious

Since the persuasion combines the suggestion with the rational demonstration it is possible to understand it like a rationalized affective reaction, when we manage in the world of the company and want to persuade in some action course, it is indispensable to identify the affective common elements of the groups, since these elements act like beliefs, expression of will or design of action.

In other words, the persuasion goes to the affections and handling emotions which is subordinated to an essential skill in the today management: the emotional intelligence. Today, the most advanced investigations of the modern cognitive psychology, they confirm the hypothesis of which the emotions are priority in the processes of development and human change.

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Of the book “Getting Past No” of William Ury, which I have read in these days, I saw this concept that seemed important to me for a negotiation.

It is necessary to listen actively. For example, answer to the opponent “I believe that you said it in quite soft terms”

So that he different is sure that he understood him, it is necessary to paraphrase what was heard.

To recognize the point of view of the opponent, which does not mean to agree with him. The recognition communicates with phrases like: “In that it is right”, “I know exactly to what it refers”, “I understand what you say”, “if I was in his situation, it would see the things like that”.

Present an excuse, say “may I ask “: What can we do to compensate it?”

Project safety

To gain access without doing authorizations. Look for the way of accumulating síes. A form is to paraphrase and in the end to ask: Is this what you mean?

To put itself in the keynote, I See perfectly his point or I can form an image of what you say.

Give to the person recognition.

Recognize the authority and the suitability of his opponent: “You are the chief” or “I respect his authority” or “they have said to Me that you are the person who knows more this politics submerged”

Establish a work relation. If there exists the possibility that you have a conflict with another person in the work, begin to cultivate the relations with this person as soon as possible.

Express his opinion without making haste. “I understand why he thinks that way. It is most logical thing, considering the experience that it has had; but my experience has been different”.

Do not say “but”, say “yes… and”. “The price is very high” Normally are answered by us “But the quality of this unbeatable productoes”. It is necessary to answer “Yes, it is absolutely true that our highest price. And what you obtain for this price is major it is a higher quality, more reliability and better service”.

Do affirmations with “me”, not with “you”. “I feel that…”, “I disturb Myself when…”, “I uncalm down with…” and “I consider that that…”.

Defend his position. It is necessary to recognize the points of view of other and simultaneously to defend the proper ones.

Recognize the differences with optimism.

As chief you cannot allow to have in his team persons who don´t work correctly, any chief gives support to an employee when it sees the opportunity of a progress.

Coaching is the term used to describe the process of helping a person to improve his performance.

 The coaching needs time and it is a permanent process. An interpersonal challenge always exists in the aspect of correcting performance shortcomings. Many interpersonal skills are needed in a coach to be successful.

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 Vacations are a good time to take rest and recover energy, but When this moment arrives, some managers don´t take the time or go out for a few days “stick” with the notebooks and blackberries…

The vacation time it is very important for a Manager, nevertheless be in the office allows him to resolve any issue inmediatly, this happen more often when the manager don´t know how to delegate. A Manager knows that it is impossible to do everything by himself, but sometimes them avoid to delegate tasks. There are four causes because manager don´t delegate:

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